Descrição da Vaga

EMOG Staffing Services are currently recruiting a Network Technician (m/f) to be based in Maputo.

Responsibilities:

  • Helping IT technicians solve technical issues related to networking.
  • Setup and maintain local area network.
  •  Support the 3rd party network providers and manage WAN connections.
  • Provide support in keeping the company communication and other infrastructure operational as instructed by the Network Engineer / Supervisor.
  • Answering questions from customers about the features and functions of our solutions: this will be done on telephone, in person through site visits or in writing via email.
  • Liaise with Customer care to ensure timely resolution of problems and complaints
  • Provide support for all areas of the technical support function including communications software, test tools and help solve customer problems in these areas.
  • Perform systems and network device programming tasks as will be specified both at the office and on site.
  • Helping in back-up and recovery whenever necessary.
  • Assist in training and orientation of other staff and/or users both in the company and at the client sites.
  • Adhere strictly to compliance and operational risk controls in accordance with company policies and practices.
  • May, from time to time be required to work out of station
  • Standing in for the Network Engineer / Supervisor in their absence.
  • Ensure continuity of the sectors operations related to networking.
  • Keep the Network Engineer / Supervisor updated on ongoing activities.
  • Attend to any other assignment as may be given to him from time to time.
  • At all times, comply with company Code of Integrity and Professional Conduct.
  • Work in Shfits and on call duty.

Qualifications:

 Education

  • Qualification at University or College level in relevant field such as Engineering, Telecom, Networking,  Mathematics, IT and  such related fields.
  • Able to communicate proficiently in both English and Portuguese (Written and Oral).

Experience

  • At least 2 years work experience in similar position.
  • Team leading and team working.

Competencies

  • Technical knowledge, skills and experience in field operations, experience working with LAN technologies, Fixed line networks / Wireless / Leased Lines
  • Experience working with LAN technologies, Fixed line networks / Wireless / Leased Lines
  • File and Print services
  • Hardworking, honest and performance oriented
  • Strong change management capability.
  • Systematic with strong work organization capability.
  • Appropriate professional qualification desirable but not essential.
  • Ability to establish and maintain relationships.
  • Good interpersonal skills.
  • Flexible, self-motivated and enthusiastic.
  • Maintaining a high level of quality and accuracy.
  • Able to work effectively with minimal management guidance/supervision.
  • Personal commitment to achieving high performance within the workplace.
  • Ability to work under pressure and meet targets and deadlines.
  • Able to work in a busy office environment that often demands high levels of concentration.
  • Good problem-solving ability.
  • Willingness to accept responsibility.
  • Able to work after office hours, weekends and holidays, when required.

How to Apply:

Qualified candidates can send their CV in MS word to jobs@emog-africa.com

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